Reviews

Thank you Shannon for sharing your wonderful experience! We're delighted to hear that our technicians provided thorough, polite, and informative service. It's great to know that your car is performing as good as new. We aim to always deliver exceptional care and attention to detail. We hope to see you again soon!

Thank you Yvonne for the kind words! We are thrilled to hear that you had such a positive experience with our team. We pride ourselves on providing high-quality and professional service to all our customers. If you have any questions or need further assistance, feel free to reach out.

Thank you, Emmanuel, for sharing your wonderful experience! We're thrilled to hear that Mark provided exceptional service and made sure you understood everything. We'll be sure to pass along your kind words to him. If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you, Kimberly! We're glad you had a great experience with us. Our priority is to provide exceptional service and take care of all our customers' needs. We look forward to seeing you again soon!

Harolda, Thank you! Appreciate you telling us this! We love hearing that our customers enjoyed their experience. Enjoy your Volkswagen!

Tracy, thank you so much for taking the time to share such a thoughtful review and for trusting L&S Motorwerks with your **2020 Volkswagen Jetta SE**! We especially appreciate you recognizing the knowledge and skill of our diagnostic and technical team. A thorough inspection is extremely important to us, but equally important is clearly explaining **what your vehicle needs now, what can safely wait, and why**. We want our customers to have the information and documentation necessary to make confident decisions without feeling pressured into unnecessary repairs. We’re very happy to hear that your Jetta is driving beautifully after the service. Our goal is not only to address today’s concerns, but also to help properly maintain your vehicle so you can enjoy it reliably for many more miles. Thank you again, Tracy, for your trust and for recognizing the effort our team puts into doing things the right way. We truly appreciate your business and look forward to keeping your Volkswagen Jetta running at its best for many years to come! The L&S Motorwerks Team

Thank you, Chad! We really appreciate you trusting us with both of your vehicles and taking the time to share your experience. Brian and Mark will be happy to hear the shout-out! Providing knowledgeable, honest service and quality repairs is exactly what we strive for at L&S Motorwerks. Thank you for the recommendation, and we look forward to taking care of you and your vehicles for many years to come!

Thank you, Metin! We truly appreciate your recommendation and your 5-star review. Thank you for trusting L&S Motorwerks with your 2014 BMW 335i. We look forward to taking care of you again in the future!

Thank you for taking the time to share your feedback. We are sorry to hear that you are disappointed with your experience. However, we feel it is important to clarify what actually occurred with your **1991 Mercedes-Benz 300-Class 300 CE** and what services you were charged for. First, the statement that you were charged over $1,000 for the A/C repair is not accurate. The total amount paid included several other services and repairs performed on your vehicle and was not solely for the air-conditioning system. When your vehicle was originally brought to us, the concern was that the A/C compressor was not operating. We diagnosed the cause of that specific problem, performed the necessary repair, and restored proper operation of the compressor. On your second visit, the concern was different. The A/C system was operating, but you were dissatisfied with the temperature and overall cooling performance. Our evaluation determined that the condenser was not providing adequate cooling. The condenser is a separate component that we had not previously repaired or replaced. It is also important to clarify that your **1991 Mercedes-Benz 300 CE** was originally equipped with an R12 refrigerant system and had previously been converted to R134a by another repair facility. L&S Motorwerks did not perform that conversion, and modifications to the original A/C system can affect its overall performance. We understand that you wanted the A/C system to perform better, and we respect your frustration. At the same time, the original issue presented to us, the non-operational A/C compressor was diagnosed and repaired. The cooling-performance concern identified afterward involved a different component and a previously modified refrigerant system. We sincerely appreciate your feedback, even when it is critical. We simply believe it is important that the complete circumstances and the work actually performed on your vehicle are accurately represented. Santiago Owner, L&S Motorwerks